1. Why did my KYC verification fail?
Your KYC (Know Your Customer) verification may fail for several reasons, including:
- Incorrect or incomplete information: The ID details or personal information submitted may not match your actual identity, or some required fields were left blank.
- Expired identity documents: Your submitted ID card, passport, or other identification may have expired, preventing successful verification.
- Unclear photos: The uploaded images of your ID or selfie may be blurry or unclear, making it difficult for the system to verify the information.
2. What documents can I use to complete KYC verification?
You can submit one of the following official documents for identity verification: ID card, Driver’s license, Passport
Once submitted, Bicoins will review your documents to verify your identity
3. How do I complete personal KYC verification?
On Website: Click the profile icon at the top right corner of the homepage, then select [Verification] to access the verification page.
4. Why is KYC verification necessary?
KYC (Know Your Customer) is a verification process that allows the platform to identify the actual account holder and the ultimate beneficiary of transactions. Completing KYC enhances monitoring and helps prevent corruption, money laundering, and other related illegal activities.