TERMS OF USE
These Terms constitute a legally binding agreement between you (“you” or “your”) and Bicoins (“Bicoins”, “we”, “our” or “us”). The Terms govern your use of the Bicoins Services made available on or through the Platform or otherwise. Bicoins Services may be provided by Bicoins or, if specified in these Terms, any Product Terms or any additional terms, by any Bicoins Affiliate.
By registering for a Bicoins Account, accessing the Platform, and/or using the Bicoins Services, you agree that you have read, understood, and accepted these Terms, together with any additional documents or terms referred to in these Terms. You acknowledge and agree that you will be bound by and will comply with these Terms, as updated and amended from time to time.
If you do not understand and accept these Terms in their entirety, you should not register for a Bicoins Account or access or use the Platform or any Bicoins Service.
RISK WARNING
As with any asset, the value of Digital Assets can fluctuate significantly and there is a material risk of economic loss when buying, selling, holding, or investing in Digital Assets. You should therefore consider whether trading or holding Digital Assets is suitable for you in light of your financial circumstances.
Further information on the risks associated with using the Bicoins Services is set out in our Risk Warning, which may be updated from time to time. You should read the Risk Warning carefully, however, it does not explain all of the risks that may arise, or how such risks relate to your personal circumstances.
It is important that you fully understand the risks involved before making a decision to use Bicoins Services.
We are not your broker, intermediary, agent, or advisor and we have no fiduciary relationship or obligation to you in connection with any Transactions or other activities you undertake when using the Binance Services. We do not provide investment or consulting advice of any kind and no communication or information that we provide to you is intended as, or should be construed as, advice of any kind.
It is your responsibility to determine whether any investment, investment strategy, or related transaction is appropriate for you according to your personal investment objectives, financial circumstances, and risk tolerance and you are responsible for any associated loss or liability.
We do not recommend that any Digital Asset should be bought, earned, sold, or held by you. Before deciding to buy, sell, or hold any Digital Asset, you should conduct your due diligence and consult your financial advisor. We are not responsible for the decisions you make to buy, earn, sell, or hold Digital Assets based on the information provided by Bicoins, including any losses you incur arising from those decisions.
INFORMATION ABOUT OUR AGREEMENT WITH YOU
Introduction
1.1. About us. The Bicoins Exchange is an ecosystem centered around an online exchange for Digital Assets trading. The Bicoins Exchange provides users with a trading platform to buy and sell Digital Assets, an integrated custody solution allowing users to store their Digital Assets and other Digital Asset-related services.
1.2. These Terms. By registering to open a Bicoins Account you are entering into a legally binding agreement with us. These Terms will govern your use of the Bicoins Services and tell you who we are, how we will provide the Bicoins Services to you, how these Terms may be changed or terminated, what to do if there is a problem, along with other important information.
You must read these Terms, together with the documents referenced in the Terms, carefully and let us know if you do not understand anything.
Where any Local Terms apply to your use of the Bicoins Services, such Local Terms shall govern your use of the Bicoins Services.
1.3. Additional documents. These Terms refer to several additional documents which also apply to your use of the Bicoins Services. This includes:
- Our Privacy Notice, which sets out the terms on which we process any personal data we collect about you, or that you provide to us. By using the Binance Services, you understand and agree to such processing and you promise that all data provided by you is accurate and up to date.
- Our Risk Warning, which sets out important information on the risks that can arise when buying, selling, holding, or investing in Digital Assets.
- The Fee Structure page on our Website.
- Product Terms, which set out additional terms and conditions that will apply to your use of specific Binance Services.
You acknowledge that you will be bound by, and agree that you will comply with, any relevant additional terms and conditions that apply to your use of the Bicoins Services.
Eligibility
2.1. Eligibility criteria. To be eligible to register for a Bicoins Account and use the Bicoins Services, you must:
- be an individual, corporation, legal person, entity, or other organization with the full power, authority, and capacity to (1) access and use the Bicoins Services; and (2) enter into and comply with your obligations under these Terms;
- if you are an individual, be at least 18 years old;
- if you act as an employee or agent of a legal entity, and enter into these Terms on their behalf, you must be duly authorized to act on behalf of and bind such legal entity for the purposes of entering into these Terms;
- not have been previously suspended or removed from using Bicoins Services;
- not be a Restricted Person;
- not currently have an existing Bicoins Account; and
- not be located, incorporated, otherwise established in, or resident of, or have business operations in:
- a jurisdiction where it would be illegal under Applicable Law for you to access or use the Bicoins Services, or cause us or any third party to contravene any Applicable Law; or
- a country listed in our List of Prohibited Countries.
2.2. Amending our eligibility criteria. We may amend our eligibility criteria at any time in our sole discretion. Where possible, we will give you notice in advance of the change. However, we may occasionally need to make changes without telling you in advance. This may include where:
- We are making the change as a result of legal and/or regulatory changes;
- The changes being made are in your interest; and/or
- There is any other valid reason which means there is no time to give you notice.
Where we are unable to give you advance notice, we will let you know of the change as soon as possible after it is made.
How we contact each other
3.1. How you can contact us. For more information on Binance, you may refer to the information found on our Website. If you have questions, feedback, or complaints you can contact us via our Customer Support team at https://www.bicoins.com/en/chat. These Terms may specify contact details for particular notices. This address is not monitored for those notices.
3.2. How we will contact you. We will contact you using the details you provide to us. This may include contacting you by email, SMS, or telephone. It is important that you ensure that your contact details are correct and up to date. If your contact details change, you must let us know immediately. If you do not, we will not be responsible if you do not receive information, notices, or other important information from us.
Bicoins Services
4.1. Specific product terms. Once you have opened a Bicoins Account, you will be able to use the Bicoins Services in accordance with these Terms and the Product Terms that govern your use of each specific Binance Service.
4.2. Intra-group services. You acknowledge and agree that some of the Bicoins Services may be provided by Bicoins Affiliates.
Chat Service
5.1. Availability of Chat Service. We may make our interactive online chat service available to you (“Chat Service”) at any time in connection with your use of any of the Bicoins Services. By using the Chat Service, you may interact with a bot, chatbot, or another non-human. We will disclose the use of a chatbot, or other non-human, to the extent required by Applicable Law. When engaging with us through the use of the Chat Service, you authorize us to monitor and save your chats.
5.2. Important information. The Chat Service is provided as a convenience, often to facilitate your understanding of the Bicoins Services. Our Chat Service will make reasonable efforts to provide you with accurate and current information based on your questions or needs. Nothing we communicate in the Chat Service will be considered a legal agreement, representation, or warranty as to the Bicoins Services, processes, decisions, or response times. Any personal data shared with us when using the Chat Service will be subject to the applicable privacy-related policies and notices described in our Privacy Notice.
5.3. User Chats. In addition, we may make available to you chats that allow you to interact directly with other users of the Platform (“User Chat”).
5.4. Prohibited actions. You must not use the Chat Service or any User Chat to send any abusive, defamatory, dishonest, or obscene message or any messages intended to manipulate a market or to spread false or misleading information or messages that are otherwise in contravention of Applicable Laws, and doing so may result in termination of the Chat Service session and may lead to restrictions on the availability of Bicoins Services to you.
Fees and calculations
6.1. Payment of fees. You agree to pay all applicable fees in connection with your use of the Bicoins Services as set out on the Fee Structure page on our Website, or otherwise communicated to you in any relevant Product Terms.
You authorize us to deduct all applicable fees, commissions, interest, charges, and other sums that you owe from your Binance Account under these Terms or any Product Terms in accordance with the method of calculation set out on our Fee Structure page. If you owe us an amount in one Digital Asset and do not have sufficient assets in that Digital Asset, we may deduct the sums owed in another Digital Asset to effect payment (in which case we will convert the Digital Asset you hold into the Digital Asset in which the sums owed to us are denominated (or the Fiat Currency equivalent), at the rate currently offered on the Platform or at such other commercially reasonable rate as we may determine). In the event that there are insufficient Digital Assets in your Bicoins Account, you acknowledge that any amount due and payable from you under this clause is a debt immediately due and owing by you to us in such amount and form (whether in the form of a Digital Asset or otherwise) as we may determine, acting in a commercially reasonable manner.
6.2. Amending our fees. We may adjust our fees from time to time in accordance with clause 18.3 of these Terms.
6.3. Calculations: Any calculations made by Bicoins in connection with the Bicoins Services are final and binding on you in the absence of Manifest Error. Calculations will be made in accordance with the stated methodology for the relevant Bicoins Service in our good faith discretion.
For any other support regarding consent, we offer you the possibility to request that via email.
Check our Privacy Notice
If you want to access our Privacy, please click here.